Case Management Adults and Children
Case Management services assist eligible individuals in gaining access to needed medical, social, educational and other services. Case Management Services may be provided for consumers who reside in their own home, the household of another, or in a supervised residential setting. No case management services will be provided for consumers who are in a hospital, skilled nursing facility, intermediate care facility, prison, jail, or other total care facility.
The scope of the program is to provide community based outreach services for consumers diagnosed with a serious mental illness or serious emotional distrubance. Case management services will assist consumers in gaining access to needed medical, social, educational, and other services and assist in re-integration into the community upon discharge from inpatient care. The case manager provides these services through telephone contact with consumer, face-to-face contact with the consumer, telephone contact with collaterals, or face-to-face contacts collaterals. Services provided will include: needs assessment, case planning, service arrangement, linking with social support, reassessment and follow-up, and monitoring. In addition, if needed, crisis intervention, family support, and basic living skills training services will be provided.
The service area includes Clarke, Conecuh, Escambia, and Monroe counties. Hours of operation are 8:00 a.m. - 5:00 p.m., Monday through Friday. Some services may be provided during evenings, weekends or holidays.